Home
Products
Overview
WO Traffic
WO Traffic for Radio
WO Automation for Radio
WO Sales
WO Promo
WO Central
ROI Tool
Services
Overview
Online Training
Training Solutions
Staffing Solutions
Automation Scripting
Business Assistance
Dev & Tech Solutions
Customers
Company
About
Press & News
Events
Management
Directors
Partners
Careers
Product Development
All Job Openings
Support
Contact Us
SUPPORT
Support Home
Daylight Saving Time
WO Automation for Radio FAQs
Contact Us
For Support on
WO Automation for Radio
, please phone (214) 451-4000 or
email us.
WO Automation for Radio FAQs
ACP Server
CMED
Composer
DCS
Dispatch
Inventory Server
License Server
LogServer
Maestro
Merge32
Novell
RRR
SS32
TLC
Voice Tracker
VT32
VTVI
ACP Server
ACP disconnects in a Windows 2000 enterprise
ACP server crashes right after midnight
Adobe Audition "Cart" tab information not imported
Adobe Audition WAV files "Fail"
Can't Map to ACP server from Workstations
Carts imported through DAFIE have their numbers changed to ~???
Maestro unit not connecting to the server
Maestro-ACP Imports fail after rename of server\unit
TLC-Exports not updating in ACP Server
Windows ACP 3.3 shuts down ACP when trying to set DAFIE
Windows time jumps one hour on ACP on first Saturday of month
Workstation not connecting to ACP
CMED
Can't Type Number 2
Carts won't validate
Problems opening CMED log editor in Windows XP
The Mysterious Number Two Problem
Composer
Composer Calendar shows no available stations
DCS
"Description this is a serious DCS problem...." error
DCS not writing to CMINVxx.DAT file
How does DCS work with Novell and ACP
How to change a DCS station name?
NIC disconnects from Network
Dispatch
.CPP Red Box error
Clearing error History
How do I add other categories to my TOC file list?
How many different types of sorts can be created for one station?
If I do a Dump and Resort, what does that fix?
Not creating sorts
What does Mirror Targets do on Dispatch?
What does TOC mean?
What is the purpose of the UNC path to server for each of the categories?
What's the difference between SSdump and Dump and Resort?
Inventory Server
Adobe Audition "Cart" tab information not imported
128kbs in Mpeg2 Mono @ 44.1kz changes length of carts
Adobe Audition WAV files "Fail"
Can't import .WAV files as MPeg Layer I or II
Carts are not importing properly
How to delete carts in Maestro
Invalid Carts-Minv.exe CPU run up
Unable to record anything new in the production room
License Server
How to install a new license.ini for license server.
License about to Expire even though it's valid (Maestro)
LogServer
LogServer failing to merge stations past the first one or two on the list
Carts added to post-merged log disappear
Logs not merging
LogServer "Automatic Log Export = None" prevents next station's merge
LogServer configuration location
Merged log has none of the directives from Linker
Maestro
Ability to stop queue at various points automatically without EOC
ASI - Card not recognized in Windows
Audio clipping after Software Upgrade of Maestro
Audio drop out
Audio intermitently sounds "digital"
Auto Seg channel jumps to deck 2 when starting Maestro
Broadcast Tools PIP's and Maestro Date DMP files
BT 16.4 channel status in Maestro Switch#.DMPfiles
Can not open Maestro config
Can not save Maestro Config
Can't record to hard drive
Can't view clock in Maestro
Changed Music Data Base path and now Maestro won't update database
Commit In Progress & Corrupt Sequence Lists
DA56 Card set won't start after upgrade from NT to Windows 2000 Pro
DA56NT Driver Not Loading (Image Path Error)
Default Log in Maestro
dMarc Comm Module won't connect to Maestro's Minv Server
Dmarc spots Not playing on Maestro
Dout's not working on a BT 16.4 shared across the network
Drive is making screeching noise
Event Manager triggers off by one hour
Explanation of Log Modes-Directives
Flush Queue in Local Automation leaves queue window empty if underscheduled
Generates Errors on Start Up
How to check relays or closures in Maestro
How to setup the audio format on SCSI drive for Maestro?
Installing and configuring a second audio card
JOCK.INI settings not staying set
Log File is present, but not visible in Maestro
Logs-Maestro-Can not transfer
Maestro date DMP CCC84 closure info
Maestro Enterprise Time / Syncing the Enterprise
Maestro GUI freeze or Da Server unexpected Shutdown/Meltdown
Maestro Imports fail after rename of server
Maestro Imports in the Record Control Window/Codecs Needed
Maestro locked up and Windows refused to reboot
Maestro Log not read by Comm Module
Maestro Playback Timer Extremely Slow (Setting Up Maestro for AES/Digital)
Maestro screen is tilted 90 degrees
Maestro Switch#.DMP data for channel changes on aBT 8.2 switcher
Make a long cart shorter without Aux Mark
Mako cpu reboots at odd intervals
Multicut Carts not retaining NextUp after Restart of Maestro
Needed the group ID#
New Cart Range showing up in Red instead of Black
Not loading elements from the log
Not loading tilde breaks in Satellite mode
Play While Record Doesn't work with two Card Sets in Maestro
Record Window Greyed Out
Screen turned monochrome
Selector-Windows Version ID Field Justified Left for Maestro Log Merge
Silence cart timeouts
Start Play from List/Update Switcher action failed
Start/End date issues after Time Change
Stopping Queue through Action/Function
Switch from Satellite to Local Automation
Switcher not showing up in tools under Maestro 3.1
System keeps deleting all audio then retransferring since update to 3.3.2
System not returning to network correctly
Trying to Save Maestro Config results in Runtime error
Unable to import a cart through RCW
Updates to Music Database not seen by Maestro
White noise on Playback -DA56NT (CCC) Audio Boards
Merge32
We are a Satellite station. When merging I receive an error that indicates that I cannot open the music file.
Can I print the inventory of the categories?
Creating logos in Merge32
Division by zero error when trying to merge
Elements doubling up
Enable Query Dispatch for spot data (TOC)
How do I assign alias categories from a particular traffic program to a set category for both the SS32 and Merge applications to recognize?
How do I copy an hourly template?
How do I get my station's logo on the Merge32 window?
How to create a new default schedule
How to Print audio list
I am getting a "Can't Open Template File" error when doing an all-in-one conversion?
I would like only certain productions directors to make any configuration changes to Merge32, how would I go about making this happen?
I would like to copy my existing Merge32 application to another machines, how would go about doing that?
Is it necessary to open a daily log from "Edit Daily Log" after doing an all-in-one and then export it?
Missing spots
Types of syncs
Why are all my start times 1 second apart on my merged log?
Why can't I print the error report?
Why do I get "can't open music file" error?
Why do I get "The library axcws32.dll is older than ace32.dll Advantage DLLs must be of the same version" error msg?
Novell
Corrupted Deleted File won't allow Novell SYS volume to Remount
Installing a RAID on Novell 3.12.
Maestro not updating time on Novell server
Novell 3.12 Recommended Patches
Novell 3.12: Installing Adaptec 29160
Novell Basics: Downing the Server
Novell Changing the Sever License
Novell: Adding a Volume to a Novell 3.12/2 Server
Novell: Server Crash, Recovering after a failure
Slow Gateway to Novell
VREPAIR.NLM: What to do when your server asks you for a name
RRR
Continuously compresses and sends files with each chedule run (VTs)
How can I have my voice tracks recorded remotely?
I am currently using RRR to send music and commercials from one station to another. I would like to start using RRR to also send TOC files and CPY files. Can I just add these categories to my existing send tasks?
I set up RRR and am using Microsoft IIS for an FTP server on the very same machine that I have RRR installed. It seems that when executing receive tasks the RRR does not recognize any tokens
I set up RRR and it seems like my send tasks are sending okay but I receive and error whenever I try to execute receive tasks
I use RRR for remote voice tracking and when I execute a send task to process a schedule the RRR locks up
RRR doesn't seem to be sending or receiving files
What configuration files do I need to copy over so I do not have to rebuild all the configurations?
What kind of FTP site do I need to use with RRR?
What preparations do I need to make to my schedule to have remote voice tracks recorded?
When I execute a send task involving remote voice tracks I see RRR sending up the schedule but it does not seem to send up any audio
When I send uploads with [TLC, VT32] to RRR; I am getting an error message that says incorrect file size
When I send uploads with [TLC, VT32] to RRR; I am getting an error message that says target is busy or not responding
SS32
"[009] #105 Object Already in Use" When starting the SS32
Access violation when trying to insert music
Access violation when trying to powerfill
Add a new category
Can I have more than two mini Named Schedules?
Can I start a device with a hot button?
Can I test to see if data is being sent out?
Do I have to use TCP/IP or serial?
Does Now Playing stream the song information?
For what can I use a Named Schedule, other than sporting events?
Getting a stream listen error when starting up the SS32
How can I add my call letters so it shows in the information?
How can I disable satellite liners with a hotkey?
How can I set up a hot button to switch on and off a switcher
How do I determine what format to use?
How do I end on pin closure?
How do I handle a post game show?
How do I handle sponsorship adjacencies?
How do I manually start a Named Schedule?
How do I play liners?
How do I start a Named Schedule from a pin closure?
How does the system know what to play when the game ends?
How is rain delay handled?
How many different formats can I use at one time?
How to Change the Hot keys Color
How to do a Jump and Recue
How to I merge spots on to my Named Schedule?
How to rename insert buttons
How to set up the Back Timer
How to setup Clock Reset
How to setup RDS
I go to preview a song and nothing plays. It plays on the air but not in preview mode
I have a net catch set up to record 3 segments. It records the first segment fine, but not the second two. How can I get it to record all three segments?
I have my Now Playing set up for serial on the Now Playing page in SS32. But I'm still not getting any output. Why?
I noticed that some of my spots are coming up gray on the cart and not playing. How can I fix this?
Is there a way to get more than two liners and a legal ID to play?
Is there some training manual or website I can look at for Now Playing?
Location for Software update downloads
Music missing in back screens
My netcatch is scheduled at noon but I do not see it on my SS32, why not?
Not playing audio from Dispatch
Nowplaying displaying both music and commercials
Password for New SS32 software
Playing wrong days schedule
Setting up satellite control strings
SS32 has no back screen after dump and resort
Stuttering and pausing
Types of prefixes
Uploads are not making it to the SS32 and getting "Other IO" error on the SS32
What are the keyboard short cuts in SS32?
What does LF do?
What does the HOST check mark mean?
What happens if the game starts early?
What happens if the game starts late?
What happens when the game ends early?
What if I don't want my commercial information to be sent through Now Playing?
What version of audio drivers do I use?
Where do you specify the powerfill category
Where is the log stored?
Why does my liner only play once, then after that I get an error each time it is supposed to play?
Why is it that every time I have to reboot my computer I can't use Now Playing?
TLC
Add a new category
Cannot connect to Dispatch after adding Second NIC
Configure for Maestro
Creating rotators
Getting codec error in TLC, how do I fix?
Getting error when accessing category
I click on network in the menu and I get no stations to view
I placed a CD to rip the music but nothing is coming up in the TLC ripper
I think a file has been corrupted in my music. Is there a way to repair it?
I use multiple audio drives on the server. Uploads are failing.
No destinations
Not ripping at 32khz
Problem uploading to Maestro due to Peer to Peer configuration
Ripper is greyed out
Showing LE in the title bar
TLC shuts down halfway through a rip. why?
What is the difference between an SS32 file and an MP3 file?
Voice Tracker
Inserted VBreaks - not inserting cart numbers
Voice Tracker modifications ignored
Voice Tracking fails with Norton Anti-Virus
Voicetracker Segment Timers preference is greyed out
VT32
My voice tracks are scheduled as JN so they should not be joined up or down. Yet when I record them they appear to join both up and down. What is happening?
How do I change the amount of the song before the voice track that is played? I want it to start playing earlier in the song
How do I set up VT32 to record remote voice tracks that will be sent through RRR?
I do not seem to be getting any input when recording voice tracks. It has worked before and now suddenly it stopped working.
Inserted Voice Tracks (VTI) not showing up in SS32
Inserting voice tracks
Is it possible to sum all outputs in VT32 into one channel?
Is there a way to have a type of generic alternate voice track that plays if the scheduled voice track is missing?
My VT32 starts up and asks for a username and password.
No commercials showing up when Voice tracking
No hotkeys
Sample rate issues between SS32 and VT
Setting Record/playback levels and meters
Setting to record digitaly
Setting up the Devices page
Sometimes if my traffic personnel merge the log again it seems that my voice tracks will move around and the times will get changed around.
Unable To Record -Auto Session Cancelled
Voice tracker not seen schedules
Voice tracks not auto uploading
Want to be able to record more than a week in advance
What are the prefixes used in linking (JV,JU,JN,JD,JB)?
When recording voice tracks I occasionally have instanced where I have audio skipping or stuttering
VTVI
How do I setup VTVI accounts?
I am using VTVI and sometimes I do not download schedules and audio. If I have the station resend everything then usually I can download them
I am using VTVI for the first time and when I try to record voice tracks the VTVI program appears to lock up
My station uses RRR and VTVI for remote voice tracking. We are changing our FTP server to a new one. What do we need to do?
When VTX tries to run through a process it gives some type of socket error
com_sectionex - com_sectionexy - version 1.5.0.13.d
« Back