Training Solutions
System Effectiveness Review
A WideOrbit consultant will prepare an agenda with the sales, traffic, accounting and promotion management teams to develop a custom training plan to meet your individual needs.
Overview:
- Pre-visit agenda prepared with client input and final approval
- Onsite WideOrbit Professional Services:
- Work with Sales, Traffic, Accounting and Promotion departments
- Provide advanced training in a combination of group and individual settings
- Review station workflow and advise on best practices recommendations to increase efficiency and overall satisfaction in using the system
- Provide a Post Consultation Follow-up Report:
- Organized by department
- Each department section provides a training summary as well as considerations based on best practices and system effectiveness recommendations
Client benefit:
- Overall, more effective use of WO Traffic and better trained staff
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New Employee Training
Enables new employees to efficiently use WO Traffic and provides the opportunity to review overall workflow in various departments.
Overview:
- Onsite model: A mix of both online and onsite training.
- Online meeting to assess proficiency levels of staff
- Three days onsite client training
- Two one-hour online follow-up sessions
- Online model:
- Customized training designed specifically to meet your needs, whether promoting an employee to a new position, improving skills, or building critical skills for a new employee. Knowledge is power!
- Modules:
- View our online training modules designed to provide an overview of the system. Great for brush up training or laying the foundation for new employees.
Client benefit:
- Better use of WideOrbit translates to your bottom line. Increase revenue through better inventory management and sales opportunities. Also cut costs over time by using the system more efficiently. We’ll show you how!
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Security Training for Technical Staff
Overview:
A WideOrbit consultant will develop a custom training plan to meet your individual needs. Examples include:
- Systems:
- System architecture review
- System services review
- System reboot procedures
- SQL architecture overview
- Daemon overview
- System log overview
- Backup/Restore procedures or application considerations
- Log export/import review
- MS OS Security Patch/Service Pack update procedures
- Change Management
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- Security:
- Security log review
- Account creation, deletion, modification
- Password change
- Password unlock
- Password expiration setting
- Reports
- SA account in SQL
- Backdoor exploit discussion
- Reveal any and all vendor access into application or system
- Remote access
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Client benefit:
- Maintain security and meet compliance standards
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