SugarCRM/PHP Developer

Location: San Francisco, CA
Position type: Full Time
Salary: Based on Experience
Start Date: As soon as possible

Job Description:

WideOrbit is seeking a SugarCRM/PHP developer to help with our SugarCRM rollout, and to provide ongoing maintenance, bug fixes, and feature enhancements. The CRM system runs on an Apache/Lighttpd/MySQL/Linux platform. The system is partially deployed in production, but much development remains. This is a company-wide CRM project which will include a customized sales solution based on SugarCRM, a custom LMS, a data scrubbing and import system, a custom reporting platform, and an external portal application (currently a generic LAMP application outside the SugarCRM platform).

This position will work directly with the SugarCRM Project Manager to install, implement, and manage development of the CRM solution. The responsibilities include the ability to configure and customize SugarCRM, run reports in Sugar, Crystal, and/ or Microsoft Access to deliver outstanding client service, and to drive additional sales. Must have high regard for quality and ability to propose innovative solutions based on available resources and business requirements.

Primary Reponsibilities:

Install, implement, and manage development of the CRM solution. Configure resources to ensure the system will accommodate the requirements and present data securely to users. Migrate existing SQL Server CRM data into the next generation platform. Add new functions, data types, integrations, and reports as needed.
Assist with the design of training guides, materials and updates. Assist with training of WideOrbit staff and customers. Provide timely assistance to staff.
Recommend areas of opportunities for improvement and implement agreed upon processes.
Respond to emails and voice mail messages in timely manner. Adjust work schedule to meet the demands of critical department needs.
Perform other duties as assigned

Skills/Qualifications:

Deep understanding of SugarCRM platform and PHP development
Experience with customizing standard SugarCRM framework components such as Dashlets and Themes
Experience with Unix/Linux/MySQL database maintenance and support
Candidate should ideally have a well-rounded IT background, with at least working knowledge of the following:
- Apache/lighttpd web server platforms
- Windows Server environments
- Networking, IP addressing and subnets
- VPN and other remote access tools
- Microsoft SQL and MySQL database management and scripting
Excellent hands-on reporting skills
Excellent oral and written communication skills
Ability to make decisions and propose solutions based on business requirements
Must be detailed oriented, have good organizational skills and personally accountable
Ability to identify and solve problems with sound judgment
Ability to communicate well with co-workers including cross-functional communications
Must be computer savvy
Experience in TV/Radio broadcast industry a plus

Benefits

We offer a competitive salary, stock options, and medical benefits.

About WideOrbit

WideOrbit is the leading provider of business management software for Media companies. WideOrbit provides innovative, proven solutions for managing the business of broadcast and cable operations – from proposal to order, scheduling to automation, billing and aging. WideOrbit has been helping clients since 1999, delivering high ROI, greater efficiencies and revenue optimization.

WideOrbit product are consistently the most recommended in the media industry. Over 95% of users would recommend WideOrbit. Products include: WO Traffic – the industry’s most advanced traffic, revenue management and billing software, WO Automation for Radio – The industry’s most modern radio automation system, ensuring that stations are on the air and sounding great every minute of every day, WO Sales – sales management software the makes media sales smarter and more efficient - including CRM, proposal and yield and WO Promo- Promotions optimization software which optimizes the use of promotional inventory with demographically targeted campaigns.

WideOrbit is used by more than 4,000 television stations, radio stations and cable networks around the globe, managing more than $14 billion in advertising revenue. WideOrbit’s clients include: Astral Media, Corus Entertainment, Entercom Communications, Gannett Co., Hearst Television, Madison Square Garden, Meredith Corporation, Midwest Communications, NBC Universal, Qualcomm/MediaFLO, Scripps Television Group, and Tribune. WideOrbit is headquartered in San Francisco, with offices in Seattle, Dallas, Denver, London and New Delhi.

Interested?

Please send a resume and salary requirement to jobs@wideorbit.com.